Payment & Shipping & Returns


    You pay the amount due to Appliqué in accordance with the ordering process and through the payment method selected during the checkout process in the web shop. Appliqué is free to offer any payment method of its choice and may change these payment methods at any time.

    1. Can I combine gift cards and sales?

    Yes, gift cards and sales can get combined, but only one sales code at a time.

    1. How can I pay?

    You can pay through PayPal, iDeal, Klarna, SOFORT Banking or Credit/Debitcard.

    1. How long would it take for a refund?

    Refunds take between 5 and 10 days after your package is back with us again.

    1. Does APPLIQUÉ give discounts or has sales?
    Appliqué has discounts/sales on certain products at certain holidays like for example “Black Friday”. However, we would always like to advise buying the product whenever it is available, as some colors/collections will be limited editions and cannot be bought at all times.


    Shipping & Return

    1. How long does the shipping take?

    Shipping in the Netherlands usually takes between 1-3 days.
    Shipping in Europe usually takes between 3 – 10 days.

    Shipping worldwide mostly takes 7 to 20 days.
    Please note, at new launches, holidays or sales actions shipping can take longer due to the high number of orders coming in.  

    1. How do I track my order?

    When your parcel is shipped, you will receive an email with a tracking link. Please also watch your spam box.

    1. What are the shipping costs?

    NL / BE / DE < €85,00


    Netherlands > €85,00


    Europe < €150,00


    Europe > €150,00


    World < €200,00


    World >200,00€



    1. With which agencies do you ship?

    We normally ship with DHL and PostNL, but it is possible that your parcel will be given to a local forwarder in your country.

    1. How can the product get returned?

    Please select in your customer account that you want to return a product and send it back to our warehouse with the following form. You will receive a refund maximum 10 days after your package arrives with us again.

    Model cancellation form:

    Complete and return this form only if you wish to withdraw from the contract


    Käthe-Kruse-Str. 15 IV
    26160 Bad Zwischenahn


    I/We [*] hereby give notice that I/We [*] cancel my/our [*] contract of sale of the following goods [*],
    Ordered on [*]/received on [*],
    Name of consumer(s),
    Address of consumer(s),

    Signature of consumer(s) (only if this form is notified on paper)


    Date: [*]


    1. How do I know the product got returned?

    You will receive an email that your product is with us again.

    1. How do I get free shipping?

    Please look at point 3 above.

    1. Does Covid-19 affect shipping?

    YES. Due to the high number of orders and fewer people working due to restrictions and illness, shipping can take longer.